Queues are primarily formed when customers request for a service. Long queues are the norm rather than the exception at banks, home affairs offices, hospitals, railways, cinemas even restaurants. In healthcare, patients are the customers where outpatient clinics, laboratory diagnostic centers or hospitals are the service facilities. Most clients, citizens and patients feel they wait far too long in queues and are wasting time that could have been better spent doing something else. With eQueue, you can join the line while you busy doing something else, you don't need to be physically present in the facility anymore